Do you need access to water and electricity?+
Yes, for now. As a mobile business, Holmes Detailing currently requires access to an outdoor water supply/tap and a suitable mains electricity socket at the appointment location. Please let us know in advance if either is unavailable so we can discuss what's possible. Access must be safe and suitable for our equipment.
Do I need to provide somewhere to work?+
We'll need a safe, accessible place to work around the vehicle, with enough room to open doors and move equipment. Off-street parking or a suitable private driveway is ideal. Please mention any parking restrictions or access issues when enquiring.
Can ceramic coatings be applied outdoors?+
Our ceramic coating treatments require suitable clean, dry indoor facilities, such as an appropriate garage, plus enough protected curing time for the selected product. We'll confirm the exact requirements before accepting the booking. Not every garage will be suitable, and we may need to arrange an alternative workspace.
Why are the prices shown as “from”?+
Every vehicle is different. Our starting prices reflect smaller vehicles in reasonable condition; the exact quotation depends on size, level of dirt or contamination, travel and the treatments requested. We'll confirm any additional charges with you before we start.
Can I add specialist treatments to any package?+
Yes. You can request extras such as iron and tar removal, clay decontamination, upholstery extraction or intensive pet-hair removal. They'll be priced separately. Bundled treatments within The Deep Detail usually represent better value than purchasing the same work individually.
Will polishing remove every scratch?+
Machine polishing can reduce many light swirls, fine scratches and dullness, but deeper marks may be too severe to remove safely. We'll inspect the paintwork first and explain what's achievable. Clay decontamination may cause light paint marring and does not itself correct scratches.
Do I need to prepare my car?+
Please remove personal belongings and valuables, especially from areas being cleaned, and let us know about any sensitive trim, existing damage or problem areas. For wet upholstery extraction, some drying time may be needed after the service.
What if the weather is bad?+
As an outdoor mobile service, certain weather conditions can affect safety and finish quality. We may need to rearrange or adapt your appointment if rain, wind, temperature or other conditions make the planned service unsuitable. Specialist polishing and coatings require especially controlled conditions.
